Nikkah Noir LTD (“Nikkah Noir”, “we”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website, mobile application, and related services (the “Service”).

 By using the Service, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described in it. This Privacy Policy should be read together with our Terms of Service.

 If you have any questions, please contact us using the details at the end of this Policy.

 1. Information We Collect

 Information you provide to us

 We may collect the following information when you create an account or use the Service:

  • Name (first name and/or last name)

  • Email address

  • Phone number

  • Profile photos

  • Preferred language

  • Profile information and biography

  • Any other information you choose to include in your profile or communications

 If you contact our Customer Support, we will collect your email address and keep records of our correspondence, including complaints you make or complaints made about you by other users.

 If you purchase Premium Services, we process payment and transaction information via third-party payment providers and retain relevant records for fraud prevention, accounting, and tax purposes.

 Information collected through use of the Service

 We may collect additional information when you use the Service, including:

  • Messages and interactions with other users (metadata, not content where possible)

  • Usage data (features used, interactions, preferences)

  • Reports or moderation signals related to safety or misuse

 

2. Verification and Safety

 To promote safety and trust on the Service, we may require account verification and may request your phone number or other verification information. This information is used solely for verification, fraud prevention, and safety purposes.

 3. Geolocation Information

 If you enable location services, we may collect information about your location (such as latitude, longitude, Wi-Fi access points, GPS, or Bluetooth signals) to provide location-based features, personalise your experience, and help you interact with other users.

 You can disable location services at any time through your device settings. If you do so, some features may not function correctly.

 4. Device Information

 We may collect information about the device you use to access the Service, including:

  • Device identifiers

  • Device model

  • Operating system

  • App version

  • MAC address or similar identifiers

 If you grant permission, the App may access your contacts solely to enable specific features (for example, inviting contacts). We do not store your address book beyond what is necessary to provide the feature.

 

5. Links and Third-Party Interactions

 We may track how you interact with links available on the Service, including links to third-party services, and may collect aggregate statistics (e.g. number of clicks). We do not control third-party websites and are not responsible for their privacy practices.

 

6. How We Use Your Information

 We use your information to:

  • Provide and operate the Service

  • Enable matching, messaging, and community features

  • Personalise content and user experience

  • Conduct research, analytics, and service improvement

  • Detect and prevent fraud, abuse, spam, and security issues

  • Enforce our Terms of Service and community standards

  • Communicate with you about updates, features, and service-related notices

  • Send marketing communications where you have given consent

 

Automated Processing and Machine Learning

 We may analyse and process your information (including profile data, preferences, and activity on the Service) using automated systems, including machine learning, to operate, develop, improve, personalise, and help keep the Service safe. This may include:

  • Improving matching and recommendations

  • Suggesting profile content or prompts

  • Ranking or displaying content

  • Detecting spam, fraud, or harmful behaviour

  • Enforcing our policies and maintaining community safety

 

Any automatically generated suggestions or insights are provided to enhance your experience and do not constitute factual assertions about you.

 

7. Lawful Bases for Processing (UK GDPR)

 We process your personal data under the following lawful bases:

  • Contract – where processing is necessary to provide the Service to you

  • Legitimate Interests – to improve the Service, ensure safety, prevent fraud, conduct analytics, and develop features (including ML), where these interests are not overridden by your rights

  • Consent – for marketing communications, optional features such as location services, or where otherwise required by law

  • Legal Obligation – to comply with legal, regulatory, tax, or accounting requirements

  • Vital Interests – where necessary to protect the safety of users or others

 

8. Disclosure of Information

 We do not sell your personal data. We may share your information in the following circumstances:

  • With your consent

  • Service providers who support our operations (e.g. hosting, analytics, moderation, payment processing)

  • Moderators for safety, trust, and content review

  • Payment and telecommunications providers to facilitate transactions

  • Law enforcement or authorities where required by law or to protect vital interests, prevent harm, or address fraud or security issues

 

All third parties are required to comply with appropriate confidentiality and data protection obligations.

 

9. What Others May See About You

 The Service is designed to help users connect with one another. Information such as your profile photos, name, bio, and messages you choose to send may be visible to other users.

 You should assume that content you choose to post or share on the Service may be seen by others. We encourage you to be thoughtful about the information you share.

 We do not make your email address, phone number, or payment information publicly visible.

 

10. Data Retention

 We retain your personal data only for as long as necessary to provide the Service and for legitimate business purposes, including safety, fraud prevention, legal compliance, and dispute resolution.

 If you delete your account, your data will be deleted or anonymised, except where retention is necessary to:

  • Prevent re-registration in breach of our Terms

  • Comply with legal obligations

  • Resolve disputes

  • Maintain backup systems (typically up to 30 days)

 Content shared with others may persist if copied or stored by other users or third parties beyond our control.

 

11. Your Rights (UK GDPR)

 You have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent (where processing is based on consent)

  • Request data portability

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

 

You can exercise your rights by contacting us using the details below.

 

12. International Data Transfers

 We operate globally and may transfer your personal data to countries outside the UK. Where we do so, we ensure appropriate safeguards are in place, such as adequacy regulations or approved contractual protections.

 

13. Children’s Privacy

 The Service is intended for users aged 18 and over. We do not knowingly collect personal data from individuals under 18.

 

14. Security

 We use reasonable technical and organisational measures to protect your personal data, including secure servers and firewalls. However, no system is completely secure, and we cannot guarantee absolute security.

 

15. Changes to This Policy

 We may update this Privacy Policy from time to time. If changes are material, we will notify you through the Service or via email. Continued use of the Service after changes take effect constitutes acceptance of the updated Policy.


16. Governing Law

 This Privacy Policy is governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction.


17. Contact Us

 If you have questions or wish to exercise your rights, contact:

 

Privacy Officer

Nikkah Noir LTD

📧 hello@nikkahnoir.com